Manufacturer: Ericsson-LG
Availability: New

VIRTUALIZED TELEPHONY

Picture1We recently replaced our aging iPECS-LIK to a new VIRTUALIZED iPECS-UCP system. This offered us some huge advantages over our old platform, and features that simply were not available, until now:

  • Native UCS application (Not available on LIK)
  • Unified Software features and benefits (Not available on LIK)
  • Larger voicemail and auto-attendant capacity (vUVM)
  • Greater IP channel capacity without having to add additional hardware (vVOIM)
  • Lower power requirements
  • Leverage existing VMware platform and server hardware (the same server that is running this website)

PSEUDO CLOUD

Picture2Becuase our iPECS-UCP is now in the virual world, it is essentially a locally hosted 'cloud' service.

The only physical hardware we have is an SLTM4 which is an iPECS analog extension module for our fax machine, everything else is running in software on the physical server. The vUCP handles all the control and signalling for handsets, trunks, UC etc. The vUVM is a 250 port (configurable and licensed) voicemail and auto-attendant system. The vVOIM is the Voice-over-IP server that handles all of our SIP trunking and IP channels for our remote IP phones and UCS clients.

Everything runs within our VMware Hypervisor and that managages the CPU, Memory and Network utilization.

Overall, it's a brilliant solution that's easy to manage, deploy and maintain, I'm really impressed!

 

Important News!

Nine-One-One Communication Supply Inc. is very pleased to announce that we have become a distributor for VTech Business Products in Canada!

You already know they make cordless phones, but did you also know they make conference phones (analog/SIP), SIP desk sets, DECT systems, headsets and more?

Please take a moment to look though a snapshot of their offerings in the downloadable booklet (simply click on the image below), and contact your sales representative to learn more!

Screen Shot 2018 11 16 at 9.01.34 AM

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Questions and Answers

Hi Everyone,

I'm implementing a new FREQUENTLY ASKED QUESTIONS on the website that will hopefully ask some of the most common questions. I'll keep adding them as I keep getting them, but if you have any suggestions that you get asked by your customers, please forward them on.

FAQ

software icon modified 64pxAs from today, Unified Software R3.1.7 is now available for all platforms and can be downloaded from the N11 Cloud at any time.

FEATURE UPDATES AND IMPROVMENTS

  • GDPR Compliance - Mandatory for all EU countries
  • Upload custom user VSF greetings
  • Paging volume is now set per-user
  • Custom wallpaper on 9040C handsets
  • Support for WTIM24 on eMG800
  • Additional network tools

As usual, please backup your current database PRIOR to upgrading and contact technical support if you experience any issues.

For information on what GDPR is and how it effects you, please click on THIS link.

 

UPDATE 06/11/18

Hi Everyone, 

We are now officially live on the new website. Please let me know via email at my usual address if you encounter any problems logging in, content isn't correct or most likely, missing.

I'm hoping to get all the other menu content finished in the next couple of weeks.

Cheers,

Alan

UPDATE 06/01/2018

So things have been progressing slowly and surely with the website, adding the pages, content amongst other things. I've also added a new service that we'll be implementing soon, webinars. After we put out the survey in Jan/Feb 2018 there was a consistent request for more information, product demos etc so we listened and are implementing it. Once the new site goes live (when it's finished) we'll get rolling with monthly seminars for everyone to listen and hopefully increase their product knowledge.

Stay tuned ... it's not far away!

Cheers,

Alan

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UPDATE 05/24/18

So here we are ... it's coming along nicely, there is still a load of content that needs to be entered but we're getting there.

The old site will be up for a while yet as I migrate the data, items etc. etc. over to the new server.

Please be patient ...

 

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